During the past few days, many users noticed a very slow pace in the Internet service of Maroc Telecom, which was reflected in the usual business and daily activities of users, and sparked a wave of anger among them, which they expressed on social media, especially with the company’s delay in giving any clarifications
Maroc Telecom issued yesterday evening a special statement explaining the circumstances of the incident, where the company indicated that “within the framework of the periodic maintenance of the network infrastructure, the voluntary cutoff of the Atlas Offshore submarine cable, which connects Asilah to Marseille, was carried out on Friday 02/19/2021 to be completed It will be restarted on 02/25/2021 This process aims to anticipate the problems affecting the quality of service and to improve the level of performance
Maroc Telecom added in its statement, “As a result of this operation, the international flow of the aforementioned cable was diverted to the Loukkos submarine cable linking Asilah with Seville In this regard, some intermittent disturbances in the quality of service have been observed, especially slowing down browsing on Facebook, Instagram and WhatsApp Maroc Telecom fixed the situation on the evening of 02/22/2021, that is, before the resumption of the submarine cable Atlas Offshore
Maroc Telecom concluded its statement with an apology for the inconvenience caused by this "maintenance work".
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