Finally ... Google reveals the real reason behind the suspension of its service yesterday!

Google-related websites and services have been disrupted for about an hour since Monday morning between 6:55 and 7:52 ET, including YouTube, Gmail, Google Assistant, and Google Docs .., which has prevented many people. From watching YouTube videos or sending e-mail on Gmail, and also accessing the document service, although you can continue to work on it if the documents are synchronized offline but you will not be able to use any online features, this interruption that included a group of Countries around the world Google said that the problem has been solved for the majority of users, while some remain in the same situation.

Google's initial evaluation of the matter and the company wrote about it exactly on its cloud support page : "The problem plagues our authentication system, which uses login access and similar functions", and added: "We are aware of a problem in Gmail that affects The majority of users are unable to access Gmail, and Google is keen to replace the word "Gmail" every time it publishes an advertisement naming other services that have been affected.

Many users circulated angry reports after they were unable to access the basic Google services, which led to the widespread spread of the hashtag #YouTubeDOWN on the Twitter network, and DownDetector had later marked Google services in red, which means that they are not working. The complaints registration service about unavailable internet services, and it showed that tens of thousands of people were unable to use Google and its applications, as the number of complaints registered by the platform reached nearly 100,000 complaints in a short time, although some users found that YouTube still works if they Browse it through the incognito window without logging in. 

Users also reported that smart home gadgets integrated with the Google Assistant service were facing problems, and applications and services that depend on the authority of Google, such as Pokémon Go, were also disrupted. This interruption also affected smart devices connected to Google, such as home speakers, which prompted some Users complain on social media about their inability to turn off some lights in their homes, and the service interruption has made Google Classroom temporarily unavailable, the reason why many students around the world have been prevented from distance learning and accessing their classrooms.

Google said in another statement : “We apologize for the inconvenience and thank everyone for your patience and continued support.” Electronically, as some believe, but an internal problem related to the authentication system management fees, and Google said that it had deactivated the management system during the investigation, thus ensuring that the failure would not be repeated in the future.